Terms of Service

Last Updated: August 13, 2026

These Terms of Service (“Terms”) constitute a legally binding agreement between you and PawLogic Inc., a Delaware corporation with a business address at 1200 Brickell Avenue, Suite 510, Miami, FL 33131, United States (“PawLogic,” “Actionway,” “we,” “us,” or “our”), governing your access to and use of Actionway.ai, including our websites, APIs, developer tools, dashboards, software, documentation, capabilities, and related services (collectively, the “Service”).

By creating an account, obtaining or using an API key, enabling Auto Pay, purchasing Balance, accessing or using the Service, or otherwise indicating your acceptance of these Terms, you agree to be bound by these Terms and our Privacy Policy.

If you access or use the Service on behalf of a company, organization, or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms. In that case, “you” includes that entity.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Service.

You may not use the Service if:

• you are prohibited from doing so under applicable law;
• your access has previously been suspended or terminated by us for violation of these Terms, unless we authorize renewed access; or
• your use would violate applicable sanctions, export control, trade restriction, or other legal requirements.

2. Actionway Service

Actionway provides infrastructure that allows users, applications, and software agents to discover, access, route requests to, and invoke APIs, software functions, data services, artificial intelligence services, and other capabilities (“Tools”) through a unified interface.

A Tool may be:

• operated by Actionway;
• operated by a third-party provider (“Tool Provider”); or
• made available through infrastructure operated by one or more third parties.

A request to execute or invoke a Tool through the Service is referred to as a “Tool Call.”

We may add, modify, replace, restrict, suspend, or remove Tools or other Service features from time to time.

The availability of a Tool through Actionway does not mean that Actionway owns, endorses, certifies, or guarantees that Tool or its Tool Provider.

3. Accounts, API Keys, and Security

You must provide accurate and current information when creating and maintaining your account.

You are responsible for:

• maintaining the confidentiality of your login credentials, API keys, access tokens, and other authentication credentials;
• controlling who may access your account;
• configuring permissions for your applications and Agents;
• monitoring activity conducted through your account; and
• promptly notifying us if you believe your account or credentials have been compromised.

Unless caused by Actionway's breach of its obligations under applicable law, you are responsible for activity conducted using your account, credentials, API keys, applications, or Agents before you notify us of unauthorized access.

You may not sell, transfer, sublicense, or provide your account credentials or API keys to unauthorized persons.

4. Agents and Automated Use

The Service is designed to permit use by software agents, automated workflows, applications, and similar automated systems (“Agents”).

You may authorize an Agent to initiate Tool Calls on your behalf.

A Tool Call initiated by an Agent that you have connected, configured, authorized, or permitted to use your Actionway account or credentials will be treated as a Tool Call initiated by you.

You are responsible for:

• configuring your Agent appropriately;
• determining which Tools your Agent may access;
• setting appropriate spending controls, budgets, permissions, and safeguards;
• reviewing your Agent's behavior;
• preventing unintended, excessive, duplicative, or unauthorized Tool Calls; and
• ensuring that your Agent's use of the Service complies with these Terms and applicable law.

If an Agent repeatedly initiates successful Tool Calls because of its configuration, logic, retry behavior, or other behavior under your control, those Tool Calls may be charged normally.

Actionway may, but is not obligated to, detect and mitigate abnormal or runaway Agent behavior, including repeated or excessive Tool Calls.

Actionway may implement reasonable safeguards such as usage anomaly detection, temporary throttling, spending alerts, spending controls, or temporary suspension of Tool access where we reasonably believe unusual activity may result from abuse, compromise, error, or runaway automated behavior.

4.1 Agent Data Storage

Actionway is an execution and routing service and is not intended to function as the permanent memory or long-term data storage system for your Agent.

Actionway does not persistently store the substantive contents of Tool Inputs and Tool Outputs by default after completion of a Tool Call, except for limited temporary retention as described in our Privacy Policy.

If you or your Agent needs to retain Tool Inputs, Tool Outputs, conversation history, execution history, context, memory, files, or other content for future use, you are responsible for ensuring that your Agent, application, database, or other system has appropriate data storage and retrieval capabilities.

You should not rely on Actionway to preserve Tool Input or Tool Output content for later retrieval.

5. Capabilities and Pricing

Each Tool or functionality available through Actionway may be presented as a capability (“Capability”).

Applicable information may be displayed on the relevant Capability page or elsewhere within the Service, including:

• pricing;
• billing unit;
• supported functionality;
• technical limitations;
• Tool-specific conditions; and
• other relevant information.

5.1 Pay-As-You-Go

Unless otherwise agreed in writing, Actionway operates on a pay-as-you-go basis.

You are charged based on actual billable Tool usage.

Different Tools may use different billing units, including charges per:

• successful Tool Call;
• action;
• execution;
• result;
• unit of data;
• processing unit;
• request; or
• another metric disclosed through the relevant Capability.

5.2 Applicable Price

Unless otherwise expressly stated, the price applicable to a Tool Call is the price displayed or otherwise communicated through the relevant Capability or Service interface at the time the Tool Call is accepted for execution.

Prices are denominated in U.S. dollars (USD) unless expressly stated otherwise.

Tool prices may change from time to time, including because Tool Provider pricing changes.

A pricing change applies prospectively and will not retroactively change the price of a Tool Call already accepted for execution.

6. Successful and Failed Tool Calls

6.1 Successful Tool Calls

A Tool Call is considered successful if:

(a) the request is successfully transmitted to the applicable Tool Provider or execution system; and

(b) a response or execution result is received from that Tool Provider or execution system indicating that the requested execution was completed or otherwise successfully processed under the applicable Capability.

A Tool Call is not considered failed merely because:

• you do not like the result;
• the result does not achieve your intended outcome;
• the result differs from your expectations;
• a search or retrieval Tool does not locate the information you expected;
• an AI or automated service produces inaccurate, incomplete, or undesirable content; or
• the output has limited commercial usefulness.

Actionway will make reasonable efforts to maintain usage and billing records and, where reasonably available, provide relevant verifiable usage or billing information in connection with a good-faith billing inquiry.

6.2 Failed Tool Calls

A Tool Call that Actionway's systems classify as Failed because the requested execution was not successfully completed will not be charged.

If a Failed Tool Call is mistakenly charged because of a billing error, Actionway will correct the charge or restore the corresponding Balance.

Our technical records regarding transmission, provider responses, execution status, usage, and metering will be used for billing purposes, subject to correction where a material billing error is demonstrated.

7. Third-Party Tools and Tool Providers

Many Tools accessible through Actionway are provided by third parties.

Your use of a Tool may be subject to additional terms, policies, licenses, acceptable use restrictions, privacy policies, or other requirements established by its Tool Provider (“Tool Provider Terms”).

You are responsible for determining whether a Tool is appropriate for your intended use and for complying with applicable Tool Provider Terms.

You may not use Actionway to circumvent:

• Tool Provider restrictions;
• authentication requirements;
• rate limits;
• geographic restrictions;
• access controls;
• contractual restrictions; or
• technical safeguards.

Where reasonably available, Actionway may provide information regarding the Tool Provider and applicable data practices on the relevant Capability page.

Information made available may include, where reasonably available:

• the Tool Provider;
• price;
• billing unit;
• applicable Tool Provider Terms;
• applicable privacy policy;
• data retention information; and
• model-training or data-use information where relevant.

Actionway does not guarantee that information provided by a Tool Provider will remain unchanged, complete, or current.

Tool Providers may modify, restrict, suspend, or discontinue their Tools at any time.

8. Customer Content and Tool Inputs

“Customer Content” includes prompts, queries, instructions, files, URLs, images, structured data, parameters, credentials, documents, and other content that you or your Agent submits through the Service.

As between you and Actionway, you retain your ownership rights in Customer Content.

You grant Actionway a limited, non-exclusive, worldwide, royalty-free license to process, copy, transmit, format, temporarily store, and otherwise use Customer Content only as reasonably necessary to:

• provide the Service;
• route and execute Tool Calls;
• transmit applicable data to Tool Providers;
• return Tool Outputs;
• maintain security;
• prevent fraud and abuse;
• troubleshoot technical issues;
• meter usage and calculate charges; and
• comply with applicable law.

You represent that you have all rights, permissions, consents, notices, and lawful bases required to submit Customer Content through the Service.

You should not submit Personal Data, confidential information, regulated data, or other sensitive information to a Tool unless you have determined that the applicable Tool and Tool Provider are appropriate for such information.

9. Tool Outputs

Tools may return data, text, images, recommendations, results, files, code, or other outputs (“Tool Outputs”).

Rights relating to Tool Outputs may depend on:

• the applicable Tool Provider Terms;
• applicable intellectual property law;
• third-party rights; and
• the nature and source of the output.

Actionway does not grant you ownership of third-party information merely because the information is accessible through Actionway.

You are responsible for reviewing Tool Outputs before relying on or using them.

10. Purchased Balance

You may purchase prepaid balance for use on Actionway (“Purchased Balance”).

Purchased Balance:

• may be used only for eligible Actionway services and Tool Calls;
• is denominated in USD;
• does not expire;
• does not earn interest;
• is not a bank account or deposit account;
• is not a general-purpose payment instrument;
• may not be sold or transferred between users unless Actionway expressly permits it; and
• has no cash value except to the extent a refund is permitted under these Terms or required by applicable law.

We may establish reasonable minimum or maximum purchase, transaction, or Balance limits.

11. Promotional Credits

Actionway may occasionally provide promotional, bonus, trial, referral, complimentary, or other non-purchased credits (“Promotional Credits”).

Promotional Credits:

• have no cash value;
• are not refundable;
• may not be sold or transferred;
• may be subject to eligibility requirements;
• may have an expiration date; and
• may be revoked where obtained through fraud, abuse, error, or violation of applicable promotional terms.

Any applicable expiration date or special conditions will be disclosed in connection with the relevant promotion or through the Service.

12. Auto Pay

Actionway may allow you to enable automatic Purchased Balance replenishment (“Auto Pay”).

When enabling Auto Pay, you select:

1. the Purchased Balance threshold that will trigger an automatic recharge (the “Recharge Threshold”); and
2. the amount to be charged and added to your Purchased Balance when the threshold is triggered (the “Recharge Amount”).

For example, you may instruct Actionway to automatically charge your selected payment method for a Recharge Amount selected by you whenever your available Purchased Balance falls below a Recharge Threshold selected by you.

By enabling Auto Pay, you expressly authorize PawLogic Inc. and its payment processors to charge your selected payment method for your selected Recharge Amount each time the applicable Recharge Threshold is reached.

Your use may cause Auto Pay to trigger more than once over time if your Balance repeatedly falls below your selected Recharge Threshold.

You may:

• change your Recharge Threshold;
• change your Recharge Amount;
• update your payment method; or
• disable Auto Pay

at any time through the applicable account settings.

Changes apply prospectively.

Disabling Auto Pay does not cancel or refund Tool Calls, Balance purchases, or charges that were already incurred or initiated before Auto Pay was disabled.

If an Auto Pay transaction fails, we may retry the transaction, decline additional Tool Calls, restrict account functionality, or require you to add sufficient Balance before continuing to use paid Tools.

12.1 Spending and Usage Safeguards

Actionway may implement reasonable safeguards designed to reduce the risk of unintended or abnormal usage, including:

• usage anomaly detection;
• temporary throttling of excessive Tool Calls;
• optional spending alerts;
• optional daily or monthly spending caps where available;
• restrictions on unusually high-frequency activity; and
• temporary suspension of Auto Pay or Tool access in cases of suspected fraud, compromise, abuse, technical error, or abnormal Agent behavior.

Where the Service makes spending limits or alerts available, you are responsible for configuring them appropriately for your use case.

These safeguards are supplemental controls and do not replace your responsibility to monitor your account, Agents, API keys, usage, and spending.

13. Refunds

13.1 Purchased Balance Refunds

You may request a refund of eligible unused Purchased Balance within thirty (30) days after the applicable purchase.

To request a refund, email:

**assist@actionway.ai**

and provide:

• the email address associated with your Actionway account; and
• the amount you wish to have refunded.

A refund may not exceed your then-current eligible unused Purchased Balance attributable to purchases that remain within the applicable 30-day refund period.

For example, if you purchased $100 of Balance and used $70 before requesting a refund, the maximum refundable amount from that purchase would generally be $30.

Where you request more than your eligible remaining Balance, Actionway will refund no more than the applicable eligible Balance.

Approved refunds will generally be returned to the original payment method where reasonably practicable.

Actionway will process or issue the refund within seven (7) business days after approving a valid refund request.

The time required for the refund to appear on your bank, card, or payment account after Actionway issues it may depend on your financial institution or payment processor.

13.2 Consumed Tool Calls

Charges for Tool Calls that have already been successfully executed and consumed are generally non-refundable.

This applies even where the Tool Output did not meet your expectations.

13.3 Exceptions

Actionway may refund, reverse, or correct amounts relating to:

• duplicate charges;
• verified billing errors;
• Tool Calls that Actionway's systems classify as Failed but were incorrectly charged; or
• Tool Calls that were clearly not executed but were incorrectly charged.

Nothing in this Section limits refund rights that cannot lawfully be waived.

14. Payment Methods, Taxes, and Payment Processing

Payments may be processed by third-party payment processors.

Actionway generally does not receive or store your complete payment card number.

You authorize us and our payment processors to charge amounts properly due under these Terms to the payment method you provide.

Unless expressly stated otherwise, displayed prices exclude applicable taxes.

You are responsible for applicable sales, use, value-added, withholding, or similar taxes other than taxes imposed on Actionway's net income.

You are also responsible for fees separately charged by your bank, card issuer, or other financial institution, including currency conversion or cross-border fees.

15. Billing Disputes

If you believe a charge is incorrect, contact:

**assist@actionway.ai**

as soon as reasonably practicable and provide sufficient information for us to investigate the disputed transaction.

We may request transaction identifiers, timestamps, account information, Tool Call identifiers, or other information reasonably necessary to investigate.

You agree to make a good-faith effort to resolve billing issues with Actionway before initiating a chargeback, except where applicable law gives you a right to proceed otherwise.

Fraudulent or abusive payment disputes may result in suspension or termination of access.

16. Privacy and Data Processing

Our Privacy Policy explains how Actionway handles Personal Data.

When you instruct Actionway to execute a Tool Call, you authorize Actionway to transmit information reasonably necessary to perform that Tool Call to the applicable Tool Provider.

Tool Providers may have their own:

• privacy policies;
• retention periods;
• security practices;
• training or model-improvement policies;
• subprocessors;
• geographic processing locations; and
• legal terms.

Actionway's own privacy and retention practices do not necessarily apply to data once that data has been transmitted to an independent Tool Provider.

Where reasonably available, Actionway may provide relevant Tool Provider information through a Capability page or related documentation.

17. Acceptable Use

You may not use the Service to:

• violate applicable law;
• violate another person's rights;
• violate applicable Tool Provider Terms;
• access systems or data without authorization;
• engage in fraud, phishing, credential theft, malware distribution, spam, or deceptive activity;
• unlawfully collect, disclose, sell, process, or exploit Personal Data;
• circumvent security controls or technical restrictions;
• interfere with or disrupt the Service;
• probe or attack the Service without authorization;
• use stolen or unauthorized payment methods;
• infringe intellectual property, privacy, confidentiality, contractual, or other rights;
• evade sanctions, export controls, or geographic restrictions;
• misrepresent your identity to obtain unauthorized Tool access; or
• use Actionway in a manner that creates unreasonable security, legal, operational, or financial risk.

We may establish additional Tool-specific acceptable use restrictions where reasonably necessary.

18. Enterprise and Team Services

Enterprise, team, high-volume, or customized services may be available by contacting Actionway.

Enterprise customers may enter into separate agreements, including:

• Order Forms;
• Master Services Agreements;
• Enterprise Agreements;
• Data Processing Addenda;
• Service Level Agreements; or
• other written agreements.

If a separately executed written agreement expressly conflicts with these Terms, the separately executed agreement will control to the extent of the conflict.

19. Suspension and Termination

You may stop using Actionway at any time.

We may suspend, restrict, or terminate access to all or part of the Service if we reasonably determine that:

• you violated these Terms;
• you violated applicable Tool Provider Terms;
• your account presents a fraud, abuse, security, legal, or payment risk;
• a Tool Provider requires us to restrict access;
• payment obligations remain unpaid;
• applicable law requires restriction; or
• continued provision of the Service presents material technical or operational risk.

Where reasonably practicable, we may provide notice before suspension or termination, but we are not required to provide advance notice where immediate action is reasonably necessary to protect Actionway, users, Tool Providers, third parties, or the Service.

19.1 Unused Purchased Balance

Upon permanent termination or closure of an account, remaining unused Purchased Balance will remain subject to the refund rules in Section 13, except that where Actionway permanently terminates an account other than because of fraud, abuse, chargeback misconduct, violation of these Terms, legal restrictions, or similar misconduct, Actionway may refund the remaining eligible Purchased Balance even if the original purchase occurred more than thirty (30) days earlier.

Actionway may withhold, delay, restrict, or deny a refund where:

• applicable law requires or permits us to do so;
• the Balance is associated with suspected or confirmed fraud or abuse;
• the account is subject to a payment dispute or chargeback;
• the Balance is subject to an ongoing legal, security, fraud, or compliance investigation; or
• the refund would otherwise facilitate unlawful activity.

Promotional Credits are not refundable and may be forfeited upon account closure.

Actionway may require you to provide information reasonably necessary to verify your identity, account ownership, payment method, or refund eligibility.

20. Disclaimers

THE SERVICE, TOOLS, AND TOOL OUTPUTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PAWLOGIC DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, RELIABILITY, AND SECURITY.

WE DO NOT WARRANT THAT:

• ANY TOOL WILL REMAIN AVAILABLE;
• TOOL OUTPUTS WILL BE ACCURATE OR COMPLETE;
• TOOL OUTPUTS WILL BE SUITABLE FOR YOUR PARTICULAR PURPOSE;
• A TOOL PROVIDER WILL CONTINUE TO OFFER A TOOL;
• THIRD-PARTY DATA WILL BE CURRENT OR ERROR-FREE; OR
• THE SERVICE WILL OPERATE WITHOUT INTERRUPTION.

YOU ARE RESPONSIBLE FOR DETERMINING WHETHER A TOOL OR TOOL OUTPUT IS APPROPRIATE FOR YOUR PARTICULAR USE AND FOR IMPLEMENTING APPROPRIATE HUMAN, TECHNICAL, LEGAL, SECURITY, AND COMPLIANCE REVIEW.

Nothing in this Section excludes any warranty or right that cannot lawfully be excluded.

21. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND SUBJECT TO SECTION 21.1 (NON-EXCLUDABLE LIABILITY), PAWLOGIC INC. AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR USE, ARISING OUT OF OR RELATING TO THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND SUBJECT TO SECTION 21.1, PAWLOGIC'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

(A) US$100; OR

(B) THE AMOUNT YOU ACTUALLY PAID TO PAWLOGIC FOR THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

The foregoing limitations apply regardless of the theory of liability and even if a party has been advised of the possibility of such damages.

21.1 Non-Excludable Liability

Nothing in these Terms excludes or limits liability to the extent such liability cannot lawfully be excluded or limited, including, where applicable, liability for:

• fraud or fraudulent misrepresentation;
• willful misconduct or intentional wrongdoing;
• gross negligence;
• death or personal injury caused by negligence; or
• any other liability that cannot be excluded or limited under applicable law.

22. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless PawLogic Inc. and its affiliates, officers, directors, employees, and agents from and against third-party claims, liabilities, losses, damages, judgments, and reasonable expenses to the extent arising out of or relating to your:

• willful misconduct;
• gross negligence;
• material breach of these Terms;
• unlawful use of the Service;
• Customer Content where you lacked the rights, permissions, or lawful basis required to submit or use that Customer Content; or
• intentional or negligent conduct that causes a material violation of applicable Tool Provider Terms or third-party rights.

Your indemnification obligations do not apply to the extent a claim results from PawLogic's own fraud, willful misconduct, gross negligence, or violation of applicable law.

Nothing in this Section creates an indemnification obligation that is prohibited or unenforceable under applicable law.

23. Changes to Pricing, Tools, and These Terms

We may modify Tools, Service functionality, Capability information, or pricing from time to time.

Tool pricing changes apply prospectively to Tool Calls accepted after the applicable updated pricing becomes effective.

Because individual Tool Provider costs and availability may change, Capability-specific prices may be updated without thirty (30) days' advance notice, provided that updated prices apply only prospectively and are displayed or otherwise communicated before the affected Tool Call is accepted for execution.

We may also update these Terms.

If we make a material change to these Terms, we will provide reasonable advance notice through the Service, by email, or through another appropriate method.

Material changes to the general pricing framework, dispute resolution provisions, or liability limitations will generally be provided on at least thirty (30) days' prior notice, except where a shorter period is reasonably necessary to:

• comply with law;
• address fraud or abuse;
• respond to a security risk;
• address an urgent Tool Provider requirement; or
• prevent material harm.

Where applicable law requires affirmative consent to a material change, we will obtain such consent before applying the change to you.

The updated Terms will identify their effective or “Last Updated” date.

Your continued use of the Service after revised Terms become effective constitutes acceptance of the revised Terms where permitted by applicable law.

24. Informal Dispute Resolution

Before initiating arbitration, you and PawLogic agree to attempt to resolve disputes informally.

A party seeking to raise a dispute must provide written notice describing:

• the name and email address associated with the relevant account;
• the nature of the dispute;
• the relevant facts; and
• the relief requested.

Notices to PawLogic should be sent to:

**assist@actionway.ai**

The parties will attempt in good faith to resolve the dispute for at least thirty (30) days after receipt of the notice before initiating arbitration, unless immediate legal relief is reasonably necessary.

25. Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Except for disputes expressly excluded below, you and PawLogic agree that disputes, claims, or controversies arising out of or relating to these Terms or the Service that cannot be resolved through the informal process above will be resolved through binding individual arbitration.

The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.

Arbitration will be administered by the American Arbitration Association (“AAA”) under the applicable AAA rules then in effect.

Where the claimant qualifies as a consumer under applicable AAA rules, the AAA Consumer Arbitration Rules will apply. Otherwise, the applicable AAA commercial rules will apply.

Unless the parties agree otherwise or applicable law or AAA rules require otherwise, arbitration will take place remotely or in Miami-Dade County, Florida.

Judgment on an arbitration award may be entered in any court having jurisdiction.

25.1 Exceptions

Either party may:

• bring an eligible individual claim in small claims court;
• seek temporary or preliminary injunctive relief from a court where reasonably necessary to prevent unauthorized access, misuse, infringement, misappropriation, or imminent security harm;
• seek public injunctive relief to the extent such relief is available and cannot lawfully be waived under applicable law; or
• pursue a claim in court where applicable law makes the arbitration requirement unenforceable for that claim.

Nothing in this arbitration agreement limits either party's right to seek public injunctive relief to the extent such relief is available under applicable law.

26. Class Action and Jury Trial Waiver

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND PAWLOGIC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLAIMANT, OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

The arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to resolve that party's individual claim, except to the extent applicable law requires otherwise.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND PAWLOGIC ALSO WAIVE ANY RIGHT TO A TRIAL BY JURY FOR A DISPUTE SUBJECT TO THIS ARBITRATION AGREEMENT.

Nothing in this Section waives rights or remedies that cannot lawfully be waived.

27. Arbitration Opt-Out

You may opt out of the arbitration agreement in Sections 25 and 26 by providing written notice within thirty (30) days after the date you first accept these Terms.

To opt out, email:

**assist@actionway.ai**

with the subject:

Arbitration Opt-Out

and include:

• your full name;
• the email address associated with your Actionway account; and
• a clear statement that you wish to opt out of the arbitration agreement.

Opting out of arbitration will not, by itself, prevent you from using Actionway.

If you timely opt out, disputes that would otherwise have been subject to arbitration will instead be resolved in the courts specified below, subject to applicable law.

28. Governing Law and Court Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except that the Federal Arbitration Act governs the arbitration provisions above.

For disputes that are not subject to arbitration, you and PawLogic consent to exclusive jurisdiction and venue in the state or federal courts located in or having jurisdiction over Miami-Dade County, Florida, except where applicable law provides otherwise.

Nothing in this Section deprives a consumer of mandatory protections of the law of the jurisdiction in which that consumer resides where those protections cannot lawfully be waived.

29. Miscellaneous

These Terms, the Privacy Policy, applicable Capability-specific terms, and any separately executed agreement between you and PawLogic constitute the applicable agreement governing the Service.

If any provision is held invalid or unenforceable, the remaining provisions will remain in effect to the maximum extent permitted by law.

Our failure to enforce a provision does not constitute a waiver.

You may not assign these Terms without our prior written consent.

PawLogic may assign these Terms in connection with a merger, acquisition, corporate reorganization, financing, sale of assets, or similar transaction, or by operation of law.

Except as expressly provided, these Terms do not create third-party beneficiary rights.

Headings are for convenience only and do not affect interpretation.

Provisions that by their nature should survive termination, including provisions relating to accrued payment obligations, intellectual property, disclaimers, limitations of liability, indemnification, disputes, and miscellaneous terms, will survive termination.

30. Contact

PawLogic Inc. 1200 Brickell Avenue, Suite 510 Miami, FL 33131 United States

Email: assist@actionway.ai

Appendix A – Third-Party Tool Providers

Actionway integrates with third-party Tool Providers. These providers may process information submitted through applicable Tools under their own terms, privacy policies, and data practices.

The providers currently used or supported by Actionway may include:

The specific Tool Provider used for a Capability may vary over time.

Where reasonably available, Actionway may provide additional Tool Provider information, including applicable terms, privacy policies, retention practices, and training or data-use practices, on the relevant Capability page.

The inclusion of a Tool Provider in this Appendix does not mean that every user request or Capability is routed to that provider.

Actionway may add, replace, suspend, or remove Tool Providers as the Service evolves. Material changes to our data-sharing practices will be reflected in our Privacy Policy as required by applicable law.